Terms & Conditions

Your non refundable session fee retainer is due at the time of booking to secure your date.

Trudi usually gets bookings months in advance, and only takes on limited bookings per week to allow for moving sessions due to baby’s birthdays changing, and to allow time for the editing of your images.It is advisable to book as soon as you have a due date. If your baby has already been born, it’s never too late to enquire, and Trudi will do be best to accommodate where available.

There is no extra charge for moving a session if you have given at least 4 days notice. However, if it is under 4 days, or your have to cancel at the last minute, a $150 reschedule fee will apply to secure the next booking. Please understand, as a small business, I am only able to hold 2-3 sessions per week. Therefore last minute cancellations will incur your session fee as payment for my time allocated for you.

Rescheduling your session before 4 days from your session, your session deposit paid can be transferred ONCE. If the next session that was booked in is needed to be again rescheduled, an additional $150 payment will be due to secure the next date/session.

No refunds will apply to cancelled sessions.

No refunds will apply to pre purchased gift vouchers under any circumstances.

Due to the custom nature of photography, strictly no refunds on either your session deposit, or your order total will be issued. This includes any prepayment of any funds that occur before the booked session itself. If you need to reschedule for reasons of sickness, the price quoted at the time of booking will be honoured for 6 months only. After this time any pricing increase will be applicable. If you need to cancel your session and do not book in a future date, you will have a credit for funds paid, however any price changes will apply immediately. 

If any promotions arise where we are offering a discounted rate, this shall not apply to current booked sessions, or sessions that have been prepaid. Offers may not be used in conjunction with other offers. Offers are not redeemable for cash or products.

Images are not to be used for commercial use without written consent by Trudi Bartley.

Please advise to the photographer through your client questionarre or by email, if there are any family members that have any special needs/ circumstances or allergies.

We reserve the right to refuse any service at any time. 

Complimentary rebooked session credit must be rebooked at the time of your newborn session, and a minimum $50 deposit due to secure the date. This deposit amount is then put towards your image package or print order once you see your images. This complimentary session is able to be rescheduled ONE time ONLY, and subsequent disturbances to the second booked date will forfeit your deposit with no credit.

Clients that attend their photography session in a disorderly state, or show disrespect to Trudi Bartley and her photography equipment will result in cancellation of the session immediately. No refund will be issued as per the cancellation terms.